Privacy Policy

Creative Mobile built the Hashtag Smart app as a Freemium app. This SERVICE is provided by Creative Mobile at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Hashtag Smart unless otherwise defined in this Privacy Policy.

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

Firebase Crashlytics

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

We may collect and share consumption data related to your use of the app with Apple’s App Store Server to process refund requests. This includes:
Time spent using the app, Content accessed or completed, Lifetime purchase history and usage frequency, Previous refund history (if applicable). This data is shared securely and only when required to assist in refund decisions initiated through Apple’s App Store.

European Economic Area (EEA): Data Processing Consent

Data We Collect by Default

We use Firebase Analytics (Google Analytics for Firebase) to track app usage and improve performance.

We do not show any advertisements inside this app. However, we request App Tracking Transparency (ATT) permission to collect device identifiers and usage events for personalization of ads on other apps and platforms. We share that data with Google for ad personalization, remarketing and measurement.

Parties That Process Your Data

Default Consent

When you first open the app, analytics and ATT tracking for ad personalization on other apps are enabled by default. Under Google’s EU User Consent Policy, this means you agree to:

- Use of local storage (cookies or similar) for analytics and tracking
- Sharing of your tracking data with Google for personalized ads, remarketing and conversion measurement on external platforms

How to Withdraw Consent

1. Open the app and go to Settings > Account > Delete Account. Confirm to remove your account.
2. Then go to Settings > Account > Log Out.

After deleting your account and logging out, no further personal data or tracking signals will be sent to Google for any advertising purposes.

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at contact@thecreativemobile.com.